Returns & Exchanges
At CAMILLA, we want you to be completely in love with your handcrafted treasures. If your purchase isn't quite right, we offer a seamless return process for items in original condition within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Treasures
Carefully place your items in their original packaging, ensuring all designer tags, security seals, and branded boxes are included and intact.
Affix the Label
Print your prepaid shipping label from the portal and securely attach it to the outside of your parcel, removing any old delivery stickers.
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking receipt to monitor your return's journey back to our boutique.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing